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Trust and compliance

Compliance

The regulations that apply to Perap Mail and how we meet them.

Privacy

European Union

EU GDPR

We process personal data in line with the GDPR and act as a processor for mailbox content. Your rights to access, erasure and portability are respected.

European Union

ePrivacy Directive

Email content is processed automatically only for delivery and protection against spam and malware. Our website uses no tracking or advertising cookies.

Digital governance

European Union

EU Digital Services Act

We have a single point of contact for reports of abuse and illegal content, review reports promptly and explain our decisions.

European Union

EU Data Act

Export your data at any time over standard protocols or as MBOX. When the contract ends you have 30 days to retrieve it, and switching providers is free of charge.

European Union

EU e-Evidence

We disclose data to authorities only under a valid legal order, share only the minimum required and notify the customer beforehand where the law allows.

Artificial intelligence

European Union

EU AI Act

Perap Assistant is optional, clearly labeled as AI in the interface, and reminds users to review AI-generated text before sending.

Security practices

Encrypted connections, two-step verification, access controls, activity logs and regular backups protect every account.

This page is a summary for information. The binding terms are set out in our Terms of Service and Privacy Policy.